Title: | Remote Customer Service Representative Afternoon Shift |
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ID: | 1001 |
Location: | N/A |
Department: | Client Services |
Remote Customer Service Representative Afternoon Shift
Complete inbound and outbound calls with clients to obtain their medical history information for the life insurance application process. Must have a strong attention to detail and knowledge of medical terminology.
Skills and Talents:
Professional telephone presence
Articulate with clear oral communication skills
Ability to work independently
Professional and courteous attitude
Attention to detail
Intermediate Computer Skills
Multi-tasking -ability to speak with customers while entering information into the system
Must have a professional environment at your home. This includes a quiet, dedicated work space with a door
Must have a fully updated computer system with antispyware/virus protection and a high-quality headset that hooks into the phone (not the computer) to utilize during working hours.
High speed Internet via Cable modem or DSL.
Must have a dedicated land line. Cordless phones and cell phones are not acceptable.
Position: Up to 40 hours per week 11:30am - 9pm CST Monday through Thursday and 8am - noon Saturday.